These forms may be used in the event of an actual emergency or for disaster recovery testing.

Customers worldwide: click a product name for the appropriate grace code/license code request form:

(E)JES (requires valid customer login credentials)
AUTO/FT
CONDOR
CYGNET
CYGNET Plus
FALCON
PHX-Adders
PHX-KeyPlus
PHX-ODE

Requests are normally processed every 10 minutes. If you have any questions or do not receive your grace code in a timely manner:

• US and Canadian customers—email or call at 310-338-1011.
   
• All others—contact your local distributor.