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Product support matrix for the mainframe platform
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Key/101 for Windows
Critical: Product/component non-operational or essential functionality missing. No known workaround.
Serious: Product/component not working properly or significant functionality missing. Critical problems usually rated serious when workaround is known.
Non-critical: Product/component working but lacks features, has irritating behavior, does something wrong, or doesn't match documentation.
High: A solution is needed as soon as possible.
Medium: The problem should be solved in the next release.
Low: The problem should be solved in a future release.
How to Repeat:
z/OS customers: Use the instructions here to send supporting documentation (e.g. dumps, logs, etc.). Access to these instructions require login credentials. If you need credentials, you may submit a request.