Phoenix Website and Support Portal Maintenance

Phoenix will be performing a network upgrade on Saturday, October 11th, 2025 and Sunday, October 12th, 2025 between the hours of 12:01 a.m. on Saturday and 11:59 p.m. Sunday Pacific Time. During this period services such as license generation and problem reporting may be unavailable.

In the event you are experiencing a critical support issue during this time, please call +1 310 338 1011 and someone will connect you with support personnel. Otherwise, please try back after the outage window has completed.

Visit our network upgrades page for a summary of recent changes and any possible required actions.